PAYMENT:
We require a deposit of 60% of the total amount of the tour upon booking confirmation.
Full payment must be made by swift or telex bank transfer 35 days before arrival.
A fax/scanned copy of your bank's transfer order must be send to us as soon as it is done.
Bank fees regarding your bank remains at your charge, we take care of ours.
For late bookings (less than 35 days prior to arrival), full payment is due upon booking.
Our Bank information:
Adress:
IMERINAFOVOANY
Lot 126/5 Talatamaty
105 - Antananarivo - MADAGASCAR
Account in MGA (Ariary)
Bank code : 00005
Agency code : 00009
Account : 28522020100
RIB Key : 03
IBAN: MG4600005000092852202010003
SWIFT: CLMD MG MG
Bank code : 00005
Agency code : 36009
Account : 28522020160
RIB Key : 36
IBAN: MG4600005360092852202016036
SWIFT: CLMD MG MG
CANCELLATION:
Unless otherwise stated upon the confirmation, or in case of "force majeure", cancellation fees are calculated in the following manner:
50% once a confirmed booking has been made
60% 26 to 60 days prior to arrival date
75% 12 to 25 days prior to arrival date
100% 11 days or less prior to arrival date.
PRICE FLUCTUATION:
RAMARTOUR MADAGASCAR reserves the right to increase the tour cost in case of the following : government actions, significant variations in
currency exchange rate, significant increase of transportation cost, gas or park entrance fees.
CHANGES:
Arrangements for the tours are planned many months in advance, and although it is unlikely, it may be necessary to make changes:
RAMARTOUR MADAGASCAR is entitled to change itinerary before and after clients' arrival if the initial program is not possible due to cancellation of flights, bad road conditions, weather conditions, sudden slack in the quality of service, and any other circumstance that could result in bad quality service and jeopardize the tour. RAMARTOUR MADAGASCAR will do utmost to substitute alternative arrangements of comparable or better value. Always bearing in mind clients' interest.
In all cases RAMARTOUR MADAGASCAR will inform the Tour Operator or traveller of the changes. If extra costs are involved in these changes, or same or better value service unavailable, clients and Tour Operator will be informed beforehand and decisions will be made in mutual consent.
Changes at clients' demand during the stay are at clients' own liability, extra costs will be fully charged and cancelled services will not be refunded.
